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Other people who have undertaken this journey also have altered their lives dramatically. Mary is a highly successful training director at a large pharmaceutical company. Her success derives from her enthusiasm, her command of her work, and her creative approach to problem-solving. She wanted composure, yet often came into meetings with “folders flying.” When she came to see me, she was working late at the office most nights—catching up from the day’s work, sorting through the piles of paper on her desk and trying to get some of the reading material off her office floor. She genuinely wanted to create some order, yet she felt exhausted, and ineffective. She couldn’t think straight. She was fed up with being disorganized because it was eating up precious time with her family. She could barely stand the rush in the mornings, looking for socks and boots, making lunch at the last minute, getting the kids out the door late again. She also knew that her stress was taking a profound toll on her body, soul, and marriage.

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As a training director, she had taken several courses on professional effectiveness and stress management. They hadn’t helped her much, however, because she couldn’t implement the many tips: “I get lots of good ideas from these courses, and I do try them out, but I often slip right back into my old ways of doing things.” She had reached a point where she was open to deeper change.

As she followed the seven steps on this path, she observed, “This method helped me change a few key habits. I feel like I found a path out of what looked like a trackless jungle. I no longer have to sit in my office late, spinning my wheels. I can get home much earlier, without guilt. I’ve learned how to get ready the night before so that we can all leave the house in good shape the next morning. I feel much more connected with myself and my family. I am much clearer about what is important to me—both my priorities and my sense of deeper purpose. I feel like I am back on track in my life.”

Charles, a lawyer in solo practice, has an impressive office downtown. He didn’t meet with clients there because, in his words, “it was a zoo.” There were books open on the desk and the floor, and piles of folders in disarray. All surfaces were covered with clutter, even the chairs. Yet, he was reluctant to try to clear it up because it would ruin the delicate order that he had created. At any given time, he knew—sort of—where everything was.

Often, he felt completely unproductive. He sat, numb, panicking, but unable to take action. His behavior reminded him of a quote he once heard: “Hell is when things freeze.” He lived that hell often until a deadline was close, and he would be galvanized to act. But the pain he felt was enormous.

For him, his lateness was what finally brought things to a head. He was a single dad, and his teenagers were also always late to activities. At work, he, his colleagues, and his clients all knew that he couldn’t be counted on to meet deadlines. He tried to arrive at appointments on time, but something always got in the way. He was tired of breaking agreements and being unreliable, and he sensed that his chronic tardiness was damaging his business. He was good at what he did, but other people didn’t want to hang around waiting for him. He had difficulty building the deep trust he wanted with his clients. Trust was an important part of his spiritual growth and his deep desire was to be fully present for others and to bring a sense of presence to his work.

As he worked through the steps of this approach he said, “The first few occasions I arrived on time, no one else was there, because they expected me to be at least a half an hour late. I now realize that I can be on time to every appointment. It does take some planning and awareness of my thought patterns. However, I like knowing that I can keep my agreements. I can be present. I am developing real integrity. My clients are learning to trust me in much more profound ways. I feel the presence of a much deeper trust in my life.”

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