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My desk was
piled high
with papers,
empty coffee
cups, and
unopened mail.
Perhaps there
was even an
outdated check
lurking in
there
somewhere. I
couldn’t tell.
The floor
served as my
filing
cabinet. I
didn’t put
papers into
files because
I was afraid I
wouldn’t find
them again. I
still couldn’t
find them
easily, but at
least I
thought I knew
their general
whereabouts.
I was a
management
consultant at
a demanding
firm. My
clients and
colleagues
counted on me
to deliver
excellent,
timely work. I
did deliver,
most of the
time, but at
great
cost—recurring
late-night
work sessions;
anguished
preparation
time; and
frequent,
frantic
searches for
missing
information,
my hair
standing on
end because I
couldn’t find
the folder
with the
critical data.
Some of the
intensity
stemmed from
the very
nature of my
work, but much
of the
pressure came
from me.
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"It's
Hard
to
Make
a
Difference
When
You
Can't
Find
Your
Keys"
is
a
brilliant,
provocative,
and
profound
book.
Marilyn
Paul
delves
deeply
into
human
nature
as
she
discusses
organization,
and
she
offers
remedies
for
the
disorganized
that
respect
one's
intelligence
as
well
as
uniqueness.
Her
approach
is
innovative
and
totally
convincing.
This
book
goes
far
beyond
all
that
has
previously
been
written
on
this
subject.
A
wonderful
book
that
I
am
using
in
my
own
life
and
recommending
to
my
friends
as
well
as
patients.
--Dr.
Edward
Hallowell,
Author
of
Driven
to
Distraction
and
The
Childhood
Roots
of
Adult
Happiness
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Based
on
her
work
with
a
broad
spectrum
of
managers
and
professionals,
Marilyn
Paul
helps
readers
confront
two
hard
and
often
denied
facts
about
our
own
disorder:
the
chaos
we
create
is
more
stressful
than
creative;
and
it
wreaks
havoc
on
the
lives
of
our
family,
friends,
and
coworkers.
By
showing
us
the
way
back
into
a
world
of
calmness
and
order,
she
gives
readers
a
great
gift
--
the
freedom
to
be
truly
creative
and
effective.
Robin
J.
Ely
Associate
Professor
of
Organizational
Behavior
Harvard
Business
School
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Marilyn
Paul
has
transformed
"organizing"
into
a
path
of
growth
for
the
adventurous
soul.
Her
empathic
and
creative
work
shows
how
the
messes
of
everyday
life
are
an
intrinsic
part
of
deepening
one's
spiritual
path.
It's
Hard
to
Make
a
Difference
When
You
Can't
Find
Your
Keys
is
a
must
read
for
people
seeking
to
bring
more
of
their
true
selves
to
light.
Rabbi
Marc
Gafni,
author
of
Soul
Prints:
Your
Path
to
Fulfillment
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For
teams
and
workgroups,
disorganization
disrupts
communication
and
undermines
morale
–
and
makes
it
just
plain
difficult
to
get
things
done
the
right
way
and
on
schedule.
Marilyn
Paul's
unique
(and
totally
engaging!)
insights
into
how
to
create
great
team
performance
will
be
of
value
to
any
organization.
No
more
chasing
our
tails
fixing
things
in
ways
that
cause
more
chaos!
Kudos
to
the
end
of
lost
keys!
Ginny
Wiley
President
Pegasus
Communications,
Inc.
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“If
you
misplace
receipts,
procrastinate
at
tax
time,
and
can’t
find
your
desk
top;
if
you
read
organizing
books
galore
but
still
can’t
seem
to
stay
on
time
and
on-target;
if
you’re
a
small
business
owner
or
a
consultant
or
a
corporation,
you
need
this
book.
Do
yourself
and
your
business
a
favor:
Stop
slapping
bandaids
on
your
organizational
nightmares
and
read
Marilyn
Paul.
Leave
the
land
of
messes
forever
and
rejoice
in
your
increased
creativity
and
time.”
Fern
Reiss,
author,
The
Publishing
Game:
Bestseller
in
30
Days
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It’s
Hard
to
Make
a
Difference
When
You
Can’t
Find
Your
Keys
explores
the
most
profound
identity
questions
of
who
we
are
and
what
we
care
about.
Yet
Marilyn
goes
about
it
through
a
rather
surprising
focus:
the
nitty,
gritty
mess
and
disorganization
of
our
lives.
Dr.
Paul
is
systems-thinker.
Unlike
other
books
about
how
to
get
organized
this
one
takes
readers
on
a
journey
into
the
soft
underbelly
of
domestic
and
professional
disorganization,
and
leads
us
on
a
path
to
profound
personal
search,
discovery
and
renewal.
There
is
no
quick
fix
here.
Instead,
a
serious
reading
of
this
book
can
lead
to
lasting
and
profound
re-ordering
(at
last!)
of
how
we
organize
our
time,
lives
and
relationships.
Jay
Rothman,
Ph.D.,
President
of
The
ARIA
Group,
Inc.
and
Author
of
Resolving
Identity-Based
Conflicts
in
Nations,
Organizations
and
Commmunities.
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"Paul,
an
organizational
development
consultant,
offers
scattered
readers
a
way
out
of
the
'swamp
of
disorder'
in
this
smart
look
at
the
underlying
causes
of
chronic
disorganization.
Though
she
offers
concrete
advice,
her
book
goes
beyond
a
step-by-step
program
to
getting
organized;
her
approach
targets
many
of
the
sources
of
disorganization
while
offering
meaningful
paths
to
tackling
everything
from
dirty
dishes
and
filing
problems
to
time
management
and
inner
spirituality.
Paul
artfully
weaves
the
existential
and
the
practical,
as
she
shows
how
presence
of
mind
can
lead
to
a
sense
'of
a
greater
Presence.'"
Publishers
Weekly
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Thank
you
for
writing
the
book
IT'S
HARD
TO
MAKE
A
DIFFERENCE
WHEN
YOU
CAN'T
FIND
YOUR
KEYS.
I've
been
trying
to
get
organized
all
my
life,
and
I'm
60
years
old.
I
also
believe
that
I
have
ADD
-
very
distractible.
From
your
book,
I
learned
two
things
that
started
helping
right
away.
1.
The
cycle
"ready
for
action,
action,
mess,
restore
order"
works.
I
always
think
I
have
to
work
up
to
the
last
minute
and
have
never
allowed
that
extra
time
to
clean
up
and
put
things
away.
I
felt
if
I
took
that
time
I
was
not
doing
anything
important
and
was
taking
time
away
from
the
next
project.
2.
I
feel
so
good
because
I'm
taking
time
to
clean
up
and
finish
the
project
before
beginning
a
new
one.
This
step
really
frees
my
mind
to
focus
better
on
the
next
project.
I
also
spend
less
time
looking
for
things
and
being
frustrated
because
I
can't
remember
where
I
left
the
stuff
I
need.
Great
book
-
I
appreciate
your
efforts
to
help
me
get
organized
and
your
efforts
to
help
me
find
the
ways
that
fit
my
life
and
my
attitudes
about
life.
This
is
not
another
rule
to
learn.
This
a
system
to
live.
Sincerely,
Andra
Atteberry
Manchester,
IA
52057
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I
just
started
your
book
and
as
I
look
around
my
desk,
all
I
can
say
is
THANKS
for
writing
this.
I
feel
like
there
is
hope
for
me.
Anne
Grieves
Elderhostel,
Inc.
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I
saw
the
review
on
the
Spirituality
&
Health
website.
I
have
read
many
books
on
"organizing,"
but
yours
is
the
one
I
needed.
It
puts
being
organized
in
the
context
of
all
of
life.
Your
approach
inspires
me
and
I
am
now
working
through
the
exercises
in
the
book.
I
especially
appreciate
the
chapter
on
spirituality-I
have
never
read
anything
related
to
organizing
that
even
comes
close
to
the
depth
of
this
chapter
and,
indeed,
of
the
entire
book.
Thank
you!
Karen
Snyder
Managing
Editor
Corporate
Communications
&
Public
Affairs
UPMC
Health
Plan
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I
have
finally
carved
out
time
to
use
your
book
--
I
LOVE
IT!!!!!
IT
IS
SHEER
GENIUS!!
I
have
only
read
the
first
50
pages
or
so
and
already
feel
things
shifting.
Defining
my
purpose
and
clarifying
the
costs
of
disorganization
and
the
benefits
of
organization
have
been
like
putting
powerful
jet
fuel
into
my
engine.
It
has
helped
me
take
off
and
commit
to
the
process
much
more
deeply.
Here
is
my
newly
clarified
purpose,
thanks
to
your
exercises:
"To
enjoy
all
of
life's
gifts
to
their
fullest!"
A
reader
in
Jerusalem,
Israel
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Thanks
for writing your
book. I found it
by chance in Minneapolis.
I have read so many
books on organizing
myself. I had lost
confidence that
I could ever change.
Both your writing
style and circumstances
remind me of myself
-- the examples
of disorganization
and the feeling
they evoke. I read
them outloud to
my family and they
laugh with me at
the similarities: I'm
a successful independent
consultant. I picked
up the book because
I have a reputation
for losing my keys.
My stepson gave
me an electronic
key finder for Christmas
and it helped. Real
change,
however
is much better.
Thanks and good
luck with the sale
of your book.
Susan
James
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